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customer Service officer
This job has expired, and cannot be applied for.
- Posted By: Manpower UK Ltd - Sunderland
- Address:
- Contact: 0191 567 6959
- Date Posted: 7th Oct 2008
- Salary: £11070.0 - £16050.0 per annum
- Location: Durham
- Reference Code: 175858
- Views Since Posting: 90
- Full Description:
Purpose of Role
Based in a branch, you'll the first point of contact for customers, helping them find the products and services which are right for them, as well as maintaining good relationships to encourage future sales.
Activities
You will meet and greet customers in your branch, dealing with their queries and concerns and providing the help they need. You will either offer the appropriate product or service both generating sales leads and ensuring world-class customer service, you will also contact customers to discuss their precise needs and arrange appointments, while also liaising with colleagues and business partners for assistance when you need it. Essentially, you will: Be the first point of contact for customers in the branch Pursue potential sales leads Update both customer files and your diary after each action Action postal/fax/e-mail correspondence where necessary Prepare batches of work for processing off-site
You will be enthusiastic and outgoing and enjoy providing world class customer service to exceed the needs of our customers. You will have proven experience of customer service and also the ability to sell products in branch
Customer Service/Administration skills/ Organisational ability.
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