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Customer Service Administrator

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  • Posted By: KCR Solutions
  • Address:
    • St. Thomas Street Business Centre
    • St. Thomas Street
    • Newcastle upon Tyne
    • NE1 4LE
  • Contact: 0191 230 4600
  • Date Posted: 2nd Dec 2008
  • Salary: £15,000 - £17,000
  • Location: Prudhoe
  • Reference Code:
  • Views Since Posting: 25
  • Full Description:

    We are currently recruiting for a highly experienced customer service administrator who has previous experience and knowledge of supply chain and SAP. The main purpose of the role is to ensure effective and efficient supply and invoicing to the customers and provide a high level of customer service.

    The main duties are to:
    • Ensure orders are placed on SAP
    • Check stock availability
    • Identify suitable depot for orders to be placed in relation to stock available
    • Ensure all invoices are raised
    • Investigate and resolve and delivery/invoice queries
    • You will be expected to handle all customer or internal queries that come into the department
    • Liaise with internal departments to resolve queries
    • Analyse stock levels and match against forecasted sales and to highlight and changes

    All applicants must have:
    Excellent communication skills
    Strong numeric and IT skills
    Extensive experience with using SAP system
    Supply chain background
    Superb reporting and presentation skill

    This is a permanent full time role. Monday to Friday 8.30am to 5pm with rotational weekend cover. This will entitle you to one day off during the week if weekend worked. Salary £17,000.

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