Operations Manager Jobs in Durham on your local Durham jobs site. Careers in Durham, local employment and work in Durham.
Job Search
- Sales / Telemarketing
- Accounting
- Engineering
- Education / Training
- Manufacture and Production
- Customer Service / Call Centre
- Technical & Maintenance
- Human Resources
- Admin/Clerical
- Management
- Oil and Gas
- Operations
- Industrial
- Energy / Utilities
- Building and Construction
- Marketing
- Charity / Non Profit
- Design
- Automotive / Mechanical
- Retail
Operations Manager
This job has expired, and cannot be applied for.
- Posted By: Manpower UK Ltd - Sunderland
-
Address:
- 44 Fawcett Street
- Sunderland
- SR1 1RS
- Contact: 0191 567 6959
- Date Posted: 6th Nov 2008
- Salary: £21000.0 - £25000.0 per annum
- Location: Durham
- Reference Code: 191475
- Views Since Posting: 154
- Full Description:
RESPONSIBILITIES
To conduct routine planned spot checks on each assessor; this will either be through unannounced visits or telephone calls.
To visit employers to discuss the issue of progression and their commitment to their employees training programme.
Develop the business
To effectively communicate company policy on rituals and routines to all assessors.
To use effectively and maintain accurate records for assessor monitoring visits.
To liaise with the Lead Internal Verifier and the HR Manager and recommend additional support and guidance for those Assessors who do not meet the required quality standards.
To identify any additional training needs for our staff with regard to their understanding and implementation of our policies and procedure. Then to either coach where appropriate or refer this to the staff training and development officer.
To report all unsatisfactory assessment practice promptly and directly to the Lead Internal Verifier and the Head of Operations and Quality.
To complete and submit a weekly report to the Head of Quality and Deputy Managing Director.
To attend regional management internal verification meetings.
To attend all staff meetings and address operational issues.
To maintain the Companys professional reputation with all external bodies and organisations
To recommend suitable improvements to policies and procedures, and to pass these recommendations to the Head of Quality.
To ensure that the Directors, and Senior Managers are always fully aware of all planned and present activities, producing a weekly schedule as required by company procedure.
To produce a planner for projected and actual monthly monitoring visits to assessors
To ensure health and safety requirements are met and individual equal opportunity rights are maintained at all times.
To liaise with the marketing team regarding recruitment of learners to meet targets
To liaise with the Head of HR regarding staffing levels to meet contracts
To co-ordinate the supply of data to enable the IV/Managers to evaluate assessor performance
To undertake such other duties as may be requested by the Deputy Managing Director or other Directors.
AUTHORITY
To undertake initial disciplinary action with Assessors who fail to meet quality standard, i.e. informal discussions but recorded on records of contact.
To liaise with external contacts and to protect company systems and procedures
To liaise with College contracts manager and to protect company systems and procedures
LIMITATIONS
Not to exceed the cost budget for any item of expense without the prior approval of the directors
Not to commit the company to any external cost or expense without the prior permission of the Directors
Not to divulge any information or pass documentation regarding assessors, candidates, contracts, policy, procedure or our business to unauthorised personnel
Not to alter or amend any documentation or policy or procedure without the permission of the Head of Quality or the Directors
Recruiters
Advertise your job now Set up an online account and begin recruiting today
Speak to one of our specialists to improve your recruitment contact us .
