Newcastle
Newcastle Upon Tyne
36 hours per week
Mon-Sat 0800-2100, 2in3 Sat
Full time training
£6.75 per hour plus an uncapped sales bonus
Start date 12/11/2008
Manpower has excellent opportunities to join BT's inbound sales team in there vibrant contact centre.
Whether you already work in a contact centre environment or simply want a new challenge we have the career progression you're looking for. At Manpower we are able to offer the right individual an excellent earning opportunity with uncapped bonus.
Working on behalf of BT you can be sure that the customers already know and trust the brand. It would be your job to build on that customer relationship and use your good listening skills and persuasive personality to solve customer needs whilst achieving sales revenue targets.
We will provide all the support and training you need along with a competitive basic rate of pay, bonus & benefits package.
Call us now on 0191 2211440 or email your CV to bt.recruitment@manpower.co.uk
The Job Holder will have the following profile:
Personal Capabilities.
Trustworthy - Passionate about quality pro-actively ensures that they are up to date on products, procedures and Consumer Marketing direction. Commits to actions and delivers to time. Provides accurate and insightful feedback to improve the customer experience.
Helpful - Actively listens and questions to respond enthusiastically to customers stated and un-stated needs. Shares best practice with colleagues to ensure group achievement. Is quick to step in and self-manage in manager's absence.
Inspiring - Vocal about success. Visibly energetic and enthusiastic about BT's products and services. Influences others positively to improve group performance.
Straightforward - Clear, well-enunciated verbal communication tailored to customer needs.
Ideal candidate skills
-12 months experience of working in a customer facing role
-Has worked in fast paced environment
-Proven track record in working in a Contact Centre / Call Centre
Worked towards sales targets