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Full Time Customer Relations AdvisorView Job details:
| Posted by: | Search Consultancy |
| View all jobs from Search Consultancy | |
| Address: | 10-12, East Parade Leeds LS1 2AJ |
| Contact Details: | 0113 308 8050 |
| Date Posted | 7th May 2008 |
| Reference Code: | |
| View Since Posting: | 1 |
| Salary: | £14450-17150 plus benefits |
| Vacancy Location: | Middlesbrough |
| Full Description: | |
| A superb opportunity has arisen for experienced Customer Relations Advisors to work for a leading banking organisation. Managing your own case load of retail banking complaints, your role will be to manage, investigate and resolve the case in line with banking guidelines and procedures while ensuring you deliver an outstanding service to the customer. As the ideal candidates you will be highly customer focused, with excellent communication skills and superb problem solving ability. You must have experience of handling customer complaints both verbal and written and ideally you will also have retail banking experience although this is not essential. You must be flexible to work a rotational shift pattern between 7am and 11pm, Monday to Sunday – not working more than 5 days and 35 hours per week. A highly competitive salary is offered with super benefits including: • Staff Loans • Career Development Loans • Season Ticket Loan • Staff Mortgages • Insurance Discounts (motor, home, travel and health) • Discounted Will Writing Service • Discounted travel insurance for family and friends • Discounted exchange rates • 6% of all Thomas Cook holiday high street prices • Staff saving bonds • Staff current, savings and additions accounts • Share save scheme • Contributory Pension • Private Medical Cover • Competitive • Discounted gym membership For more information on hours and to apply for this position please send your CV for the attention of Polly Toor call direct on 0113 308 8062. NB: You must be able to pass a full credit check for the last 5 years (if you don't think you will please contact us to discuss as there are some exceptions) |
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