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TELESALES within a training company................
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- Posted By: Recruitment Now
- Address:
- Contact: 01914916800
- Date Posted: 7th Aug 2008
- Salary:
- Location: Gateshead
- Reference Code: J005004
- Views Since Posting: 242
- Full Description:
Purpose of Job:
To identify potential employers and engage with decision makers to gain sales appointments.
Main Tasks:
- Actively promote all product range to businesses and learners.
- Calling customers proactively to sell learning programmes
- Focusing on outbound sales to generate business opportunities
- Responsible for meeting /challenging sales targets through pro-actively selling products to businesses.
- Establishing quality leads for Sales Advisors to promote a positive conversion rate
- Ensure client satisfaction, including dealing with client queries efficiently and effectively.
- Provide information on the level of support and commitment the employer has to demonstrate as part of the programme requirements.
- Plan, target, achieve and exceed agreed profile in line with the business plan.
- Maintain and update records with all relevant information including yeti and CRM systems.
- To ensure that the company internal/external customer care policies are adhered to at all times.
- Maintain relationships and build on existing business with all clients
- Maintain strong communication links with all departments
- Carry out HR duties in line with Company Procedures
- Cover absence of colleagues to maintain continuity and achievement
- To respect and adhere to Values.
Person Specification
Applicants who do not possess all of the essential qualifications for the position will be offered training dependent on their potential to successfully fulfil the role and their compatibility with Training's quality culture.
Qualifications Customer Service L2/3
Approved Skills for Life skills qualification or key skills @ level 2, IT, AON & Com
Sales Level 3 or equivalent
Knowledge / Experience
- Local geographical area
- Proven track record in sales role
- Database use
- Health & safety in the workplace
- Equal opportunities
- Quality assurance
- Meeting targets
- Understanding of programmes and related paperwork
Skills
- Generate new business
- Provide customer solutions
- Literacy & Numeracy
- Excellent communication skills
- Telemarketing
- Time management
- Listening skills
- Selling skills
- Computer skills
- Database / word processing
Personal Circumstances
- Own transport
- Clean driving licence
- Ability to work flexible hours
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