New & Used Car Sales Executive
Vauxhall Newcastle & Haxham £12,000 basic, £35,000 OTE with uncapped bonus, company benefits and Company Car
You will see from our website and our recent financial results that we are a rapidly becoming one of the Country's leading automotive retailers. We currently operate 83 franchised outlets throughout England and Scotland employing over 3,000 people and have very strong relationships with the manufacturers we represent. We are the 9th largest retail motor group in the UK and will be expanding as we drive our business forward into 2012. We are very well placed in to achieve our growth and performance objectives and are constantly building our capacity to improve the business further.
We have a clear vision to become recognised as the most progressive motor retailer and are committed to supporting our sales colleagues through the provision of continuous training, coaching and development. Our competitive advantage lies in the quality of people we employ, their ability to drive themselves to achieve targets and their capability to do so while following our defined sales process. Our strong marketing strategy and stocking practices provide an excellent opportunity for Sales colleagues to excel and earn well for performing well. In return we set clear targets and expectations and support colleagues fully to achieve them. With that in mind we are selective about who we employ and expect that they drive the sales business forward passionately and build trust with all our customers in line with our values. Role & Responsibilities
The key responsibilities of this role are as follows:
Customer Satisfaction (CSI): To build trust, communicate well and exceed customer satisfaction expectations and, where there is a manufacturer score to exceed their national average. To provide a service-based experience to customers and make them feel the value of placing their custom with the Company. Maximising Opportunities: Maximising the opportunity to do business through prospecting, following-up prospects, handling in-bound phone enquiries, walk in prospects and Internet enquiries and by developing the Customer Relationships through creating an effective first impression and to qualify the customer thoroughly in a professional and courteous manner of product presentation. In addition to gain referral business (Recommend a Friend). Maximising Profit: Through achieving the monthly targets, set by your Manager, for unit sales, profit per unit, finance penetration and add-on products in a professional and honest manner. Data Quality and FSA Compliance: To accurately and vigorously collect all customer contact and vehicle data in order to maximise the quality and content of the customer database. Manage and maintain through the manager your Diary in line with Group strategy and to ensure that you adhere to the Company’s FSA obligations at all times. What we’re looking for
We are currently looking for a very talented individual to join our Sales team, selling a combination of new and used vehicles, with a wide range of finance and insurance products.
You don't need to be from the motor industry however sales experience would be advantageous. What you do need is unlimited confidence, resilience, drive, energy and talent. You will be well presented with a desire, character and attitude to succeed. You will have the ability to quickly establish and build rapport. You will also possess a clean driving licence and either be FSA approved or willing to be trained. We are looking for individuals who possess the following attributes: Are target driven Have good planning, Time Management and Organising Skills Literacy & Numeracy Customer service orientated Good Communication Positive Attitude Strong Influencing Skills What You Can Expect
If you are successful you can look forward to on-going training opportunities, career progression and a range of benefits you would expect from an employer of choice, including a competitive salary and performance-related bonus, company car, childcare voucher scheme, share incentive plan, vertu rewards and pension scheme. If you are interested in joining the most progressive team in the industry please apply.